Food Safety Management

Food Safety Management

Six Major Food Safety Management Checkpoints Flowchart​

 

Hsin Tung Yang upholds the core commitments of "conscientious production" and "prioritizing customer health" by establishing a cross-departmental "Food Safety Decision-Making Team" at both the production and distribution ends. From product development, raw material supply, production processes, finished product quality control, product shelf placement, to after-sales service, Hsin Tung Yang strictly implements food safety control measures across six major checkpoints. Hsin Tung Yang has established a comprehensive food safety management process at the Dayuan Plant and proactively introduced third-party assurance systems, including HACCP, ISO 22000, and FSSC 22000, embedding risk hazard control concepts into its management processes.

Food Safety Management Structure

Hsin Tung Yang’s food safety management is overseen by the President. Through regular monthly cross-business unit meetings, along with cross-departmental food safety decision-making teams at the production and distribution ends, Hsin Tung Yang comprehensively establishes and manages processes including raw material receipt, production processes, and product shipment. Consumer feedback is collected through the customer service hotline and appropriately relayed to the headquarters, production units, and relevant business units.

Food Safety Management System

Food Safety Education and Training

To enhance Hsin Tung Yang’s food safety and hygiene management standards and improve the knowledge of management personnel, internal and external education and training courses are arranged annually to ensure that employees stay updated on the latest food safety technologies and regulatory information. In 2025, the total participation time was 1,333 hours, with a total of 1,081 participants.

Internal Training
External Training

Quality Assurance and Inspection 

2025 Hsin Tung Yang Laboratory Self-Inspection Results​
99.9
%
Product Acceptance Rate​
Sample size 2,035 entries
97.7
%
Raw Material Acceptance Rate​
Sample size 907 entries
2025 Third-Party Inspection Results​
99.0
%
Product Acceptance Rate​
Sample size 178 entries
100
%
Raw Material Acceptance
Rate​
Sample size 96 entries

Strengthening Laboratory Testing

To ensure the safety of its in-house products, Hsin Tung Yang implements a dual inspection mechanism combining an internal laboratory with third-party outsourcing. In 2025, the Dayuan Plant invested approximately NT$6.8 million (0.2% of total output value) in various product tests. Going forward, we will continue to expand the range and capacity of our laboratory's testing and, with the goal of obtaining professional laboratory accreditation, comprehensively reinforce our food safety defenses. 

Hsin Tung Yang Product Inspection Items 
Hsin Tung Yang Laboratory Inspection ItemsGeneral chemical analysis: Includes water activity, moisture, fat, protein, pH value, sugar content, salinity, acid value, and sulfur dioxide
Microbiological testing: Includes total plate count, Escherichia coli/coliforms, Staphylococcus aureus, Salmonella, Listeria, fungi, and others 
Uses rapid screening reagents to conduct animal drug residue testing
Third-Party Testing Organization Inspection ItemsHeavy metals: Includes cadmium, mercury, lead, and others
Microbiological testing: Includes Staphylococcus aureus, Salmonella, Listeria, Enterobacteriaceae, Escherichia coli, and others 
Preservatives (five acids) and sweeteners
Eight major nutrition labeling values
Hydrogen peroxide, nitrite, benzo[a]pyrene, ethylene oxide, and others 

Food Sales Channel Management

Hsin Tung Yang implements whole-process management, with rigorous stocktaking and inspection of general products every week; hot and cooked foods undergo daily self-inspection and monthly third-party sampling. All food and beverage items must be approved by a professional "Food Service Review Team" before launch, ensuring consumers' dietary safety to the highest standard.

Self-Management Protocol for Cooked Foods and Finished Products​
Conduct irregular supplier factory visits and audits
Conduct frying oil quality testing twice daily using a "Total Polar Compound Tester" (Cooking Oil Tester)
Commission SGS to conduct quarterly sampling inspections of meals, tableware, water quality, and other items
Food service personnel strictly comply with hygiene operating standards
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