Employee Compensation

Hsin Tung Yang adopts a transparent, fair, and reasonable compensation system. Salaries are determined based on factors such as each employee’s educational and professional background, work experience, professional competencies, and job requirements, without differentiation based on gender. In addition, the Company has established a performance bonus management system. If the Company generates a profit for the year, a certain proportion of employee compensation is allocated and shared with employees based on their performance, encouraging employees to focus on the Company’s business objectives while motivating outstanding work performance.

Diversity and Inclusion

Human Rights Policy

Hsin Tung Yang complies with labor laws and regulations and supports and adheres to international human rights standards and principles, including the Universal Declaration of Human Rights, the United Nations Global Compact, and the International Labour Organization's Declaration on Fundamental Principles and Rights at Work. 

Diversity and Equality Policy

Hsin Tung Yang's Diversity and Equality Policy​

Grievance and Disciplinary Mechanisms

Establish rigorous grievance and disciplinary mechanisms and prohibit all forms of discrimination and bullying.​

Equal Pay for Equal Work​

Ensure that recruitment, promotion, and compensation are not subject to differential treatment based on factors such as gender, sexual orientation, or age.​

A Supportive Workplace Environment​

Provide accessible facilities, flexible working hours, nursing rooms, and parental leave to support work–life and family balance.​

Education and Training​

Conduct unconscious bias training and multicultural activities to raise employees’ awareness of gender equality and diversity.​

Diversity Targets​

Set gender representation targets for management positions and actively recruit disadvantaged groups and people with disabilities.​

Hsin Tung Yang values diversity, equality, and inclusion, provides equal opportunities for development and promotion regardless of gender, and places the right people in the right positions. In 2025, female employees accounted for 67% of all employees, while female managers accounted for 69% of all managers. In talent recruitment, Hsin Tung Yang recruits talent through diverse channels. Taiwanese employees include Indigenous peoples, persons with disabilities, and student interns. The Company also employs diverse talent of various nationalities, including employees from China, Japan, Malaysia, Vietnam, and the Philippines, creating a diverse, equal, and stable employment environment. 

Overview of Diversity and Equality Implementation

Group photo of foreign employees participating in an employee outing

Group photo of foreign employees participating in an employee outing

Foreign employees participating in training(Training presentations include text in the employees’ native languages, such as Filipino and Vietnamese, to facilitate reading and communication) 

Foreign employees participating in the annual year-end banquet, lucky draw, and performances

Diverse Workforce Stories

Reemployment of Middle-Aged and Older Workers and the Value of Knowledge Transfer

At Hsin Tung Yang, we are committed to fostering an age-friendly workplace where experienced employees can continue to shine and create value. One of our airport dining team members, now in their 70s, proactively recognized a Japanese traveler's gluten intolerance and immediately coordinated with both front-of-house and kitchen staff to prepare a customized gluten-free meal. Through attentive listening, empathy, and swift action, this colleague delivered a warm and thoughtful customer experience, demonstrating the unique value that senior employees bring to our organization and embodying the genuine care of the Hsin Tung Yang brand. 

ESG Significance 

Promote employment opportunities for older workers, strengthen intergenerational inclusion, and enhance organizational knowledge transfer. 

Women's Development and Building an Equal Workplace 

Hsin Tung Yang has long valued gender equality and provides female employees with equal opportunities for promotion and development. One female employee who started at the frontline level in a store gradually advanced into the position of Store Manager through internal training and strong performance. In her management role, she not only led her team in achieving performance targets but also worked to foster a supportive and collaborative workplace environment. 

ESG Significance

Promote gender equality, increase the proportion of women in management positions, and build an inclusive workplace. 

Integration of Employees of Multiple Nationalities into the Workplace and  
Promotion of Cultural Diversity

The Company provides employment opportunities for employees of multiple nationalities and helps them adapt to the work environment through employee support and training. One employee from Southeast Asia who had recently immigrated to Taiwan gradually improved their communication skills through language and service training and successfully integrated into the store team. Their friendly service and multilingual abilities have also helped the Company serve a more diverse customer base. 

ESG Significance

Promote cultural diversity, enhance organizational inclusivity, and strengthen customer service capabilities.